Privacy Policy

01. Introduction

Welcome to the Privacy Policy for the developer portfolio of Sanjay Km (accessible at https://www.sanjaykm.com) and the associated Meta Application Sanjay Flow.

We are committed to maintaining the privacy and security of users who visit our portfolio website or interact with the "Sanjay Flow" application. Sanjay Flow is an integration tool utilizing the WhatsApp Cloud API to facilitate automated workflows, interactive forms, and WhatsApp Flows. This policy explains what data we collect, how it is processed, and our strict adherence to Meta Developer Policies.

02. Scope of This Privacy Policy

This Privacy Policy governs data processing activities on:

• The developer portfolio website (https://www.sanjaykm.com).
• The Sanjay Flow Meta application and its associated WhatsApp Cloud API backend integrations.

When utilizing Sanjay Flow within specific business automation routines, we act as a Data Processor handling messaging payloads on behalf of our clients or respective integrations (who serve as Data Controllers). If you are an end-customer communicating with a WhatsApp Business account that uses the Sanjay Flow app, that business's primary privacy policy also applies to your interaction.

03. Information We Collect

To provide robust website browsing, API services, and messaging automation, we may collect or process:

• User & Developer Contact Data: Names, email addresses, and phone numbers provided voluntarily via contact forms or registration screens.
• WhatsApp App Payload Data: Phone numbers, profiles, WhatsApp message logs, sender display names, metadata, and structured data inputs submitted through interactive WhatsApp Flows powered by the Sanjay Flow app.
• Website Diagnostics & Telemetry: IP addresses, browser types, device configurations, referring URL routes, and timestamps collected automatically from portfolio visitors.
• Technical API Logs: Request-response headers, API access tokens, transaction history, error reports, and database records necessary to debug integrations.

04. How We Use Information

Information collected is processed solely for the following activities:

• Presenting developer projects, managing portfolio contact requests, and running demo tools on the website.
• Routing WhatsApp message queries and processing WhatsApp Flows via the Sanjay Flow Meta App.
• Auditing integration transactions, patching bugs, and protecting platform nodes against cyber threats and API abuse.
• Responding to direct compliance queries or support requests sent to [email protected].

No Data Sales: We do not sell, rent, trade, or share collected personal details or chat logs with third-party advertising companies or marketing databases under any circumstances.

05. WhatsApp Cloud API and Meta Platform Usage

The Sanjay Flow Meta App integrates directly with Meta Platforms, Inc. services, utilizing the WhatsApp Business Platform and WhatsApp Cloud API infrastructure. All messaging configurations are built to adhere to Meta Developer Policies and WhatsApp Business Terms.

Our backend processes message webhooks and WhatsApp Flow payloads on behalf of integrating services. Access tokens and API secrets are stored within securely isolated and encrypted parameters. We only request the minimum required WhatsApp Business scopes necessary to run the configured flows.

Meta Platforms, Inc. stores and routes WhatsApp traffic in accordance with their standard business policies. Developers or businesses integrating the Sanjay Flow app should ensure their own solutions conform to the Meta developer specifications.

06. Cookies and Analytics

We use essential cookies and lightweight privacy-respecting analytics tools to measure website load times and maintain session states. These cookies do not collect identifiable tracking data.

You can configure your browser settings to reject cookie files, though this may restrict access to interactive tools hosted on the portfolio.

07. Third-Party Services

To keep our website and the Sanjay Flow app active, we utilize verified third-party vendors:

• Cloud Hosting & DB Providers: Trusted platforms supplying serverless nodes and databases to host the portfolio and message routers.
• Meta Platforms (WhatsApp Cloud API): To transmit messaging payloads.
• Technical Monitors: Telemetry dashboards that track service health, page performance, and database latency.

These third-party vendors are prohibited from accessing or using personal data for any purpose other than executing operational services for us.

08. Data Storage and Retention

We enforce strict data minimization controls:

• Account & Contact details are kept only as long as you maintain a developer relationship or active contact session.
• WhatsApp message payloads and Flow answers are temporarily processed and cached solely to guarantee delivery to webhook endpoints, after which they are systematically deleted.
• Technical logs are automatically rotated and purged periodically.

09. Data Security

We employ administrative, technical, and physical safeguards to prevent data leakage, unauthorized access, or modification:

• SSL/TLS encryption (HTTPS) across all web requests and API endpoints.
• Encrypted databases and isolated server configs.
• Restricted system access credentials.

While we apply security standard layers, no cloud connection is completely invulnerable. If a security incident affects user data, we will notify affected individuals promptly.

10. User Rights and Data Requests

Users are provided the following rights regarding their data:

• Access: The right to request copies of the personal data we hold.
• Rectification: The right to correct inaccurate details.
• Erasure: The right to request the deletion of account details or contact records.

To submit an access or data deletion request, please email us at [email protected].

11. Children's Privacy

Our portfolio services and the Sanjay Flow app are designed for developers and businesses. We do not knowingly collect personal details from children under the age of 13. If you believe a child under 13 has submitted information to us, contact us immediately so we can purge the record.

12. International Data Transfers

Sanjay Flow and our portfolio site databases may host or process data in cloud servers located outside of your home country. By using our integrations or accessing the website, you consent to this international transfer. We utilize Standard Contractual Clauses (SCCs) to ensure equivalent protection levels.

13. Legal Compliance

We may disclose data when legally required by court order, law enforcement request, or regulatory summons, or in good faith to protect intellectual property and defend the platform against fraud.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy. Any updates will be published directly on this page with an updated "Last Updated" timestamp at the top of the policy. We encourage you to check this page periodically.

15. Contact Information

For questions, general feedback, or to submit a data erasure request, please contact the developer: